I solve conversion and churn issues for B2B SaaS and software businesses.
I provide CEOs the right strategies to stop bleeding customers with a unique blend of growth marketing, product management, and customer success.
I provide CEOs the right strategies to stop bleeding customers with a unique blend of growth marketing, product management, and customer success.
Markets are saturated, and competitors are legion. The only way to grow is to stand out. But a good product isn't enough anymore, and your brand, story, values, and customer care are critical components to get new customers and keep them longer. I provide services to get results quickly and sustainably.
Drive conversion and retention rates up through simple yet effective techniques following up on interviews, surveys, roadmaps, changelogs, and more.
Conversion and retention best practices using customer success for customer onboarding, feedback, KPI monitoring, and more.
The right questions to ask at the right time for the following surveys: qualification, satisfaction (CSAT), NPS, CES, onboarding, and product/market fit.
This guide will enable you to make the perfect onboarding journey. Not just with UX tips, but also copywriting, email, and customer services actionable advice.