Sustainable growth for B2B SaaS with empathic storytelling.

I'll deflate your churn rate, prune acquisition costs, and enhance conversion by crafting the right strategic narrative using in-depth customer research.

Nicolas Mérouze

Customer-fitted Growth Consulting & Coaching

Markets are saturated, and competitors are legion. The only way to grow is to stand out. But a good product isn't enough anymore, and your brand, story, values, and customer care are critical components to get new customers and keep them longer. I provide services to get results quickly and sustainably.

Done-For-You Customer Interviews & Surveys
Landing Pages & Customer Stories
Growth & Strategic Messaging Workshops
Onboarding & Win-Back Sequences
Buddy Punch
Optimizing their customer messaging with new onboarding sequence, win-back campaign, and transactional messages.
Scalingo
Redefining their positioning and strategic messaging to make them stand out against the fierce competition.
See All Services

Read My Resources

Customer-led Growth Hub
(11 articles, ~15,000 words)
Learn how to drive sustainable growth by extracting the right insights from your customers.
Customer Fitted Newsletter
Weekly marketing & growth playbooks.
Get the processes I use with my clients to deflate churn rate, prune acquisition costs, and optimize conversion.